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Ram Shenoy is the Chief Innovation Officer at Industrial Metal Supply Co. in Los Angeles, where his role combines the responsibilities of a Chief Marketing Officer, Chief Experience Officer and Chief Technology Officer in a single function. He is also a digital transformation leader, innovation strategist, advisor to enterprise organizations and a speaker.
Three areas. He leads enterprise-wide digital transformation and innovation across financial services, retail, manufacturing, distribution and hospitality; he builds and redesigns customer journeys at scale; and he advises C-suite executives on digital strategy, AI adoption and building organizations designed for a digital-first world.
More than fifteen years leading innovation and digital transformation across the United States, the United Kingdom and Europe, including senior roles at Publicis Sapient, SapientRazorfish, SapientNitro, Cognizant and Capgemini.
Three topics: leading innovation at scale inside a complex enterprise; transforming customer experience across the full customer lifecycle; and making AI work for your organization as a practical tool within a broader innovation strategy rather than as an end in itself.
Speaking enquiries go through the booking form on the Speaker page, which asks for the event date, size and budget. For anything else — advisory enquiries, consulting, or press and media requests — use the form on the Contact page.